Shipping policy
At [Brand Name], we aim to process and deliver your orders safely and efficiently.
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Orders may take longer during:
- Sales and promotional periods
- Public holidays
- High-volume periods
- Unforeseen operational circumstances
Delivery Time
Estimated delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.
Remote locations may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is placed.
Free shipping may be offered on selected orders or during promotional periods.
Order Tracking
Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp or other available communication channels.
Incorrect Address
Customers are responsible for providing a correct and complete delivery address.
If an order is returned because of an incorrect/incomplete address or repeated delivery failure, additional shipping charges may apply for reshipment.
Delayed Delivery
Delivery dates are estimates and are not guaranteed. Delays may occur due to courier issues, weather, public holidays, logistical disruptions or circumstances outside our control.
If your order is significantly delayed, please contact us.
Damaged Package
If your package appears damaged when delivered, please take photographs/videos of the package and contact us immediately.
Contact:
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
